Latest News & Notices

When the GP Surgery is closed and you can't wait for medical help until the next day, contact NHS 111 for an Out of Hours GP from B&NES Doctors Urgent Care (BDUC)





For non-urgent and general enquiries the University Medical Centre's administrative and secretarial team can be contacted by email sent to:




University Medical Centre Privacy Notice
Patient Access to Medical Records Notice
Subject Access Request Form


This Privacy Notice explains why we collect information about you, how that information will be used, how we keep it safe and confidential and what your rights are in relation to this.It also explains how you can access the information we hold about you should you wish to see it, and how to have any inaccuracies corrected or erased.

Health care professionals who provide you with care are required by law to maintain records about your health and any treatment or care you have received within any NHS organisation. These records are used to help provide you with the best possible health care from our nurses and doctors and help us to protect your safety.

We collect and hold data for the purpose of providing healthcare services to our patients and running our organisation which includes monitoring the quality of care that we provide. In carrying out this role we will collect information about you which helps us to respond to your queries or secure specialist services.
The records which are kept in written and / or digital form will include basic details about you, such as your name and address and will also contain more sensitive information about your health and also information such as outcomes and needs assessments.

It enables the staff to see previous treatments and medications and enables them to make informed decisions about your care. It helps the doctors to see lists of previous treatments and any special considerations which need to be taken into account when care is provided.
Important information is also collected which helps us respond to your queries or to secure specific treatment which you might need, such as health checks, or reminders for screening appointments such as cytology reminders. Information held about you may be used to help protect the health of the public and to help us to improve NHS services.

Information may be used within the GP Practice for clinical audit to monitor the quality of the service provided. Staff at the practice use your information to help deliver more effective treatment to you and to help us to provide you with proactive advice and guidance.

The health care professionals who provide you with care maintain records about your health and any treatment or care you have received previously (e.g. from Hospitals, GP Surgeries, Community Care Provider, Walk-in-Centre, Social Services, A&E, etc.). These records help to provide you with the best possible healthcare.

Records which this GP Practice will hold about you will include the following:

Details about you, such as your address and next of kin
Any contact the surgery has had with you, such as appointments, clinic visits, emergency appointments, etc.
Notes and reports about your health
Details about your treatment and care
Results of investigations, such as laboratory tests, x-rays, etc.
Relevant information from other health professionals, relatives or those who
We will collect information such as personal details which must be processed fairly and lawfully, whether it is received directly from you or from a third party in relation to your care.

How do we keep your information CONFIDENTIAL AND safe?

Everyone working for our organisation is subject to the Common Law Duty of Confidence. Information provided in confidence will only be used for the purposes advised with consent given by the patient, unless there are other circumstances covered by the law.
The NHS Digital Code of Practice on Confidential Information applies to all NHS staff and they are required to protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared. All our staff are expected to make sure information is kept confidential and receive regular training on how to do this.

The health records we use will be electronic, on paper or a mixture of both, and we use a combination of working practices and technology to ensure that your information is kept confidential and secure. Your records are backed up securely in line with NHS standard procedures. We ensure that the information we hold is kept in secure locations, is protected by appropriate security and access is restricted to authorised personnel.
We also make sure external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.

We are committed to protecting your privacy and will only use information collected lawfully in accordance with:

Data Protection Legislation
General Data Protection Regulation
Human Rights Act
Common Law Duty of Confidentiality
NHS Codes of Confidentiality and Information Security
Health and Social Care Act 2015
And all applicable legislation

We maintain our duty of confidentiality to you at all times. We will only ever use or pass on information about you if we reasonably believe that others involved in your care have a genuine need for it. We will not disclose your information to any third party without your permission unless there are exceptional circumstances (such as a risk of serious harm to yourself or others) or where the law requires information to be passed on.

We will only ever use or pass on information about you if others involved in your care have a genuine need for it. We will not disclose your information to any third party without your permission unless there are exceptional circumstances such as a life or death situation, or where the law requires information to be passed, or where it is in the best interest of the patient to share the information.

HOW we use this information
Improvements in information technology are also making it possible for us to share data with other healthcare organisations for the purpose of providing you, your family and your community with better care. For example it is possible for healthcare professionals in other services to access your record with your permission when the Practice is closed. This is explained further in the Local Information Sharing section below.

Under the powers of the Health and Social Care Act 2015, NHS Digital can request personal confidential data from GP Practices without seeking patient consent for a number of specific purposes, which are set out in law. These purposes are explained below.

You can choose to withdraw your consent to your personal data being shared for these purposes. When we are about to participate in a new data-sharing project we will display prominent notices in the Practice and on our website at least four weeks before the scheme is due to start. Instructions will be provided to explain what you have to do to ‘opt-out’ of the new scheme. Please be aware that it may not be possible to opt out of one scheme and not others, so you may have to opt out of all the schemes if you do not wish your data to be shared.

You can object to your personal information being shared with other healthcare providers but should be aware that this may, in some instances, affect your care as important information about your health might not be available to healthcare staff in other organisations. If this limits the treatment that you can receive then the practice staff will explain this to you at the time you object.

To ensure you receive the best possible care, your records are used to facilitate the care you receive. Information held about you may be used to help protect the health of the public and to help us manage the NHS.

Clinical audit
Information will be used by the CCG for clinical audit to monitor the quality of the service provided to patients with long terms conditions. When required, information will be held centrally and used for statistical purposes (e.g. the National Diabetes Audit). When this happens, strict measures are taken to ensure that individual patients cannot be identified from the data.

Clinical Research
We get requests from organisations to use our information for research purposes - we will always ask your permission before releasing any information for this purpose.

Improving Diabetes Care
Information that does not identify individual patients is used to enable focussed discussions to take place at practice-led local diabetes review meetings between health care professionals. This enables the professionals to improve the management and support of these patients.

Individual Funding Request
An ‘Individual Funding Request’ is a request made on your behalf, with your consent, by a clinician, for funding of specialised healthcare which falls outside the range of services and treatments that CCG has agreed to commission for the local population. An Individual Funding Request is taken under consideration when a case can be set out by a patient’s clinician that there are exceptional clinical circumstances which make the patient’s case different from other patients with the same condition who are at the same stage of their disease, or when the request is for a treatment that is regarded as new or experimental and where there are no other similar patients who would benefit from this treatment. A detailed response, including the criteria considered in arriving at the decision, will be provided to the patient’s clinician.

Invoice Validation
Invoice validation is an important process. It involves using your NHS number to identify which CCG is responsible for paying for your treatment. Section 251 of the NHS Act 2006 provides a statutory legal basis to process data for invoice validation purposes. We can also use your NHS number to check whether your care has been funded through specialist commissioning, which NHS England will pay for. The process makes sure that the organisations providing your care are paid correctly.

Local Information Sharing
Your GP electronic patient record is held securely and confidentially on an electronic system managed by your registered GP practice. If you require attention from a health professional such as an Emergency Department, Minor Injury Unit or Out Of Hours service, the professionals treating you are better able to give you safe and effective care if relevant information from your GP record is available to them.

Where available, this information can be shared electronically with other local health and care providers via a secure system designed for this purpose. Depending on the service you are using and your health and care needs, this may involve the professional accessing a secure system that enables them to view relevant parts of your GP electronic patient record.

In all cases, your information is only accessed and used by authorised health and social care professionals in locally based organisations who are involved in providing or supporting your direct care. Your permission will be asked before the information is accessed, other than in exceptional circumstances (e.g. emergencies) if the healthcare professional is unable to ask you and this is deemed to be in your best interests (which will then be logged).
National Fraud Initiative - Cabinet Office

The use of data by the Cabinet Office for data matching is carried out with statutory authority under Part 6 of the Local Audit and Accountability Act 2014. It does not require the consent of the individuals concerned under Data Protection legislation. Data matching by the Cabinet Office is subject to a Code of Practice. For further information see:

National Registries
National Registries (such as the Learning Disabilities Register) have statutory permission under Section 251 of the NHS Act 2006, to collect and hold service user identifiable information without the need to seek informed consent from each individual service user.

Risk Stratification
Risk stratification for case finding’ is a process for identifying and managing patients who have or may be at-risk of health conditions (such as diabetes) or who are most likely to need healthcare services (such as people with frailty). Risk stratification tools used in the NHS help determine a person’s risk of suffering a particular condition and enable us to focus on preventing ill health before it develops.
Information about you is collected from a number of sources including NHS Trusts, GP Federations and your GP Practice. A risk score is then arrived at through an analysis of your de-identified information. This can help us identify and offer you additional services to improve your health.

Risk-stratification data may also be used to improve local services and commission new services, where there is an identified need. In this area, risk stratification may be commissioned by the Clinical Commissioning Group. Section 251 of the NHS Act 2006 provides a statutory legal basis to process data for risk stratification purposes. Further information about risk stratification is available from: /
If you do not wish information about you to be included in any risk stratification programmes, please let us know. We can add a code to your records that will stop your information from being used for this purpose. Please be aware that this may limit the ability of healthcare professionals to identify if you have or are at risk of developing certain serious health conditions.

To ensure that adult and children’s safeguarding matters are managed appropriately, access to identifiable information will be shared in circumstances where it’s legally required for the safety of the individuals concerned.

Summary Care Record (SCR)
The NHS in England uses a national electronic record called the Summary Care Record (SCR) to support patient care. It contains key information from your GP record. Your SCR provides authorised healthcare staff with faster, secure access to essential information about you in an emergency or when you need unplanned care, where such information would otherwise be unavailable.

Summary Care Records are there to improve the safety and quality of your care. SCR core information comprises your allergies, adverse reactions and medications. An SCR with additional information can also include reason for medication, vaccinations, significant diagnoses / problems, significant procedures, anticipatory care information and end of life care information. Additional information can only be added to your SCR with your agreement.

Please be aware that if you choose to opt-out of the SCR, NHS healthcare staff caring for you outside of this surgery may not be aware of your current medications, allergies you suffer from and any bad reactions to medicines you have had, in order to treat you safely in an emergency. Your records will stay as they are now with information being shared by letter, email, fax or phone. If you wish to opt-out of having an SCR please return a completed opt-out form to the Practice.

For more information visit

Supporting Medicines Management
CCGs operate pharmacist and prescribing advice services to support local GP practices with prescribing queries, which may require identifiable information to be shared. These pharmacists work with your usual GP to provide advice on medicines and prescribing queries, and review prescribing of medicines to ensure that it is appropriate for your needs, safe and cost-effective. Where specialist prescribing support is required, the CCG medicines optimisation team may order medications on behalf of your GP Practice to support your care.

Supporting Locally Commissioned Services
CCGs support GP practices by auditing anonymised data to monitor locally commissioned services, measure prevalence and support data quality. The data does not include identifiable information and is used to support patient care and ensure providers are correctly paid for the services they provide.

Data Retention
We manage patient records in line with the Records Management NHS Code of Practice for Health and Social Care which sets the required standards of practice in the management of records for those who work within or under contract to NHS organisations in England, based on current legal requirements and professional best practice.

Who are our partner organisations?
We may also have to share your information, subject to strict agreements on how it will be used, with the following organisations:

NHS Trusts
Specialist Trusts
GP Federations
Independent Contractors such as dentists, opticians, pharmacists
Private Sector Providers
Voluntary Sector Providers
Ambulance Trusts
Clinical Commissioning Groups
Social Care Services
Local Authorities
Education Services
Fire and Rescue Services
Other ‘data processors’

We will never share your information outside of health partner organisations without your explicit consent unless there are exceptional circumstances such as when the health or safety of others is at risk, where the law requires it or to carry out a statutory function.

Within the health partner organisations (NHS and Specialist Trusts) and in relation to the above mentioned themes – Risk Stratification, Invoice Validation, Supporting Medicines Management, Summary Care Record – we will assume you are happy for your information to be shared unless you choose to opt-out (see below).

This means you will need to express an explicit wish to not have your information shared with the other organisations; otherwise it will be automatically shared. We are required by law to report certain information to the appropriate authorities. This is only provided after formal permission has been given by a qualified health professional. There are occasions when we must pass on information, such as notification of new births, where we encounter infectious diseases which may endanger the safety of others, such as meningitis or measles (but not HIV/AIDS), and where a formal court order has been issued. Our guiding principle is that we are holding your records in strictest confidence.

Your right to withdraw consent for us to share your personal information - (Opt-Out)
If you are happy for your data to be extracted and used for the purposes described in this Privacy Notice then you do not need to do anything.
If you do not want your information to be used for any purpose beyond providing your care you can choose to opt-out. If you wish to opt-out, please let the Practice know so we can code your record appropriately.

We will respect your decision if you do not wish your information to be used for any purpose other than your direct care but in some circumstances we may still be legally required to disclose your data.

There are two types of opt-out:

Type 1 Opt-Out
If you do not want information that identifies you to be shared outside the Practice, for purposes beyond your direct care, you can register a ‘Type 1 Opt-Out’. This prevents your personal confidential information from being used other than in particular circumstances required by law, such as a public health emergency like an outbreak of a pandemic disease.

Type 2 Opt-Out (previously Type 2 Opt-Out)
NHS Digital collects information from a range of places where people receive care, such as hospitals and community services. If you do not want your personal confidential information to be shared outside of NHS Digital, for purposes other than for your direct care, you can register a National Data Opt Out (please see separate page for your information). National Opt Out was introduced on 25th May 2018 in line with the GDPR legislation changes. A link to setting your Opt Out preferences can be found on our National Data Opt Out website page.

If you wish to discuss or change your opt-out preferences at any time please contact the Practice and Business Manager Lizzie Doman at

NHS Digital is developing a new system to give you more control over how your identifiable information is used. We will be able to share more about this once the details are released.

Access to your information
Under Data Protection Legislation everybody has the right to see, or have a copy, of data we hold that can identify you, with some exceptions. You do not need to give a reason to see your data. If you want to access your data you must make the request in writing and this is known as the ‘right of subject access’. Under special circumstances, some information may be withheld. We may charge a reasonable fee for the administration of the request.

If you wish to have a copy of the information we hold about you please contact the Practice to make a Subject Access Request (SAR) in writing and we will respond to your written request within one month.

You will need to give adequate information so that your identity can be verified and your records located and it will be very helpful if you could specify any particular information you need so we can provide the information to you as soon as possible.

Usually there is no charge to see the information that the Practice holds about you unless the request is excessive, complicated or if you have already requested this information before.

It is important that you tell the person treating you in any of your details such as your name or address has changed or if any of your details are incorrect in order for this to be amended. Please inform us of any changes so our records for you are accurate and up to date.

If you provide us with your mobile telephone number or email address we may use this to send you reminders about your appointments or other health screening information. Please let us know if you do not wish to receive reminders on your mobile telephone or by email.

Data Protection Legislation requires organisations to register a notification with the Information Commissioner to describe the purposes for which they process personal and sensitive information.

We are registered as a Data Controller and our registration can be viewed online in the public register at:
Any changes to this notice will be published on our website and in a prominent area at the Practice.

If you have any concerns or are unhappy about any of our services please contact Lizzie Doman, the Practice and Business Manager. The Practice will listen to your concerns and try and act upon the concerns raised as best we are able.

If you are still unhappy or wish to have independent advice about data protection, privacy and data-sharing issues, you can also contact the Information Commissioners Office (ICO)

The Information Commissioner
Wycliffe House
Water Lane

Phone: 0303 123 1113

Further Information
Further information about the way in which the NHS uses personal information and your rights in that respect can be found here:

The NHS Care Record Guarantee
The NHS Care Record Guarantee for England sets out the rules that govern how patient information is used in the NHS, what control the patient can have over this, the rights individuals have to request copies of their data and how data is protected under Data Protection Legislation.

The NHS Constitution
The NHS Constitution establishes the principles and values of the NHS in England. It sets out the rights patients, the public and staff are entitled to. These rights cover how patients access health services, the quality of care you’ll receive, the treatments and programmes available to you, confidentiality, information and your right to complain if things go wrong.

NHS Digital
NHS Digital collects health information from the records health and social care providers keep about the care and treatment they give, to promote health or support improvements in the delivery of care services in England.

The Data Protection Officer for the University Medical Centre is Dr Laurence Heywood who is based at BEMS+ (B&NES Emergency Medical Services) and can be contacted by telephone: 01225 560805 or via email at

Should you have any questions about our Privacy policy or the information that we hold about you, you can:

1. Contact the Practice via email at GP Practices are the Data Controllers for the data they hold about their patients
2. Write to the Data Controller at the University Medical Centre, Quarry House, North Road, Bath, BA2 7AY
3. Telephone the Practice on 01225 789100 and ask to speak to the Practice and Business Manager, Mrs Lizzie Doman

Reviews and Changes to Privacy Policy
The University Medical Centre will continue to keep our Privacy policy under regular review and we will place any updates on the Practice website.
This privacy policy was last updated on 22nd May 2018.



NHS 111 is a telephone service that has been introduced to make it easier for you to access local NHS Health Care Services. You can call 111 when you need medical help fast but it's not a 999 emergency. NHS is a fast and easy way to get the right help whatever the time.

When to use 111

You should use NHS 111 if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

You need medical help fast but it's not a 999 emergency
You think you need to go to A&E or need another NHS urgent care service
You don't know who to call or you don't have a GP to call
You need health information or reassurance about what to do nextFor less urgent health needs, contact your GP or local pharmacist in the usual way.
 For immediate, life-threatening emergenices, continue to call 999..

How does it work?

The NHS 111 service is staffed by a team of fully trained advisors, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctors, a walk-in-centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, one will be sent just as quickly as if you had dialled 999.

Typetalk or Textphone
If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111.

Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening. A Typetalk Relay Assistant will automatically join the call. They will talk back when you've typed the NHS 111 adviser and, in return, type back the adviser's conversation so that you can read it on your textphone's display or computer.


New Patient Registration


Did you know that the University Medical Centre can offer Medical Services to local Bath residents and also to members of staff at the University?
You do not need to be a student to register as a patient with the University Medical Centre.

The Practice offers a full range of Primary Care Medical Services for all ages.
If you are a Bath resident you may attend at the University Medical Centre at anytime to register with the Practice.

New Student Patient Registration - Don't forget to Register

In order to help us to help you, please try to have the following information available when you come to register:

Name and Address of your previous Doctor & Surgery if you have previously been registered with a doctor in the UK
Your New Bath address including the Post Code
Details of any current medication 
Photographic Identification: e.g. Driving Licence / Passport / Identity Card

Remember that you need to be registered before you are able to be seen for an appointment, so don't wait until you are ill to register.

Please contact us on 01225 789100 if you are interested in registering with us as a patient or drop in and see us to enquire with Reception during our opening hours Monday to Friday 08:00 to 18:00



Measles, mumps and rubella are highly infectious viral infections that can have serious, and potentially fatal complications, including meningitis, and deafness. 

Mumps outbreaks are common, especially in teenagers and young adults such as those in University environments.  The disease can be very serious and complications include swelling of the ovaries and testicles, infertility, meningitis and deafness.

Measles is much in the news this summer (2016) for the numerous cases occurring in England, especially at Music Festivals.  Measles can lead to serious and potentially life-threatening complications in some people including pneumonia and encephalitis

Present students may fall into the ‘immunisation gap’ where uptake of the Measles Mumps and Rubella (MMR) vaccine was poor due to scare stories. 

For more information on MMR vaccination the following site is especially useful for University Students:

Public Health information on Measles Mumps and Rubella at:

It is never too late if you missed out on vaccination and if you are not sure an extra dose is not harmful.



Viral meningitis is a milder, more common form of the meningitis infection, compared to bacterial meningitis, which presents a greater risk to students, especially in the winter months.

Students need to be vigilant for the signs and symptoms of bacterial meningitis (see below). A routine meningitis vaccine can protect against the C strain of bacterial meningitis.

As at other times, we recommend that you watch closely for symptoms in yourself, your friends and your colleagues.
Early diagnosis and treatment are the best defence against this serious disease.

The symptoms of meningitis include:

• severe headache 
• high temperature/fever
• vomiting
• stiff neck
• pale, blotchy skin
• drowsiness/lethargy
• joint pains
• cold hands and feet
• rash of red/purple spots which looks like bruising under the skin
Only some of these symptoms may show.



If you are worried that you may have the symptoms of meningitis, or if you think you have observed them in someone else, seek immediate medical advice from your registered GP.

If you are registered with the University Medical Centre on campus and have not previously been vaccinated then you can make an appointment to get this done at no cost to you. It is important that you keep up-to-date with your immunisations including your MMR vaccination. If you have any questions please contact the Medical Centre or your GP.

More information about meningitis is available from the 24-hour national help lines of the meningitis charities and NHS Direct (See Related Links above).



What is mumps?

Mumps is an active viral illness that causes fever, headache, swollen lymph glands and usually painful swollen glands, below the jaw line.

How is it spread?

It is spread from person to person by coughs and sneezes and can also be transmitted through direct contact with saliva, including kissing. The mumps virus is present in saliva for several days before the swelling appears until several days afterwards and sufferers should stay away from other people at risk of mumps until 5 days after the swelling appears. Simple hygiene measures can help prevention.

How serious is it?

You could be ill enough to miss two weeks of lectures, studying, taking exams and socialising!

What are the signs and symptoms?

The illness generally begins with a headache and fever for a day or two before the disease is characterised by swelling of the parotid glands, on one or both sides. The parotid gland is located in front of the ears and runs parallel to the jaw-bone. You may have the infection for 14-21 days before any symptoms show and mumps is transmissible in this period to several days after swelling appears.

How can it be treated?

There is no specific treatment for mumps, so for most people it will clear up by itself. However, medical advice from your GP should always be sought. A person suspected to have mumps can have a simple salivary test to enable laboratory confirmation of the illness.

How can you be protected?

Here’s the good news - mumps can be easily prevented by vaccination, as it’s one of the components of the MMR vaccine and there is no upper age limit to the MMR vaccine.

If you’re not sure about what vaccination you’ve had, it’s a good idea to check with your GP. They will be able to tell you if you’re protected or not. If not, MMR vaccination is easy to arrange and FREE.

More Information about Mumps MMR

Use telephone or internet to access –

Avon Health Protection Team on 0300 303 8162 Option 1 then Option 2

NHS Health Choices MMR Advice:


University Medical Centre Flu Clinics

The University Medical Centre's Flu Clinics for the 2017/2018 Flu vaccination season were available from September 2017 until the end of February 2018. 

If you still wish to receive a flu vaccination after this time please contact the Reception team on 01225 789100 to be advised regarding current availability and to arrange your vaccination appointment.

The best time to have a flu vaccination is in the autumn, ideally from September through to early November, but you can still receive the flu vaccination after this time.


Flu Clinics have now finished. If you wish to receive a flu vaccination please contact the Reception team.


Travel Clinics & Travel Vaccinations


Don't forget that you can book appointments for ALL your travel vaccinations at the University Medical Centre. Contact Reception for advice and to make an appointment with one of our nurses for all your travel needs: 01225 789100

Contact Reception on 01225 789100 or drop in to the Practice to discuss with one of the Practice Team.



Practice Statement of Intent for The University Medical Centre for offering and promoting Online Services and Electronic Patient Records and Access

As from 1st April 2015 new contractual requirements were introduced for GP Practices to make a statement of intent regarding the following IT developments for Primary Care:

Referral Management
Electronic Appointment Booking
Online Booking of repeat Prescriptions
Summary Care Record
GP2GP Transfers
Patient Access to detailed Medical Records

Referral Management: Practices must include the NHS number as the primary identifier in NHS clinical correspondence
We include NHS numbers in our clinical correspondence

Electronic Appointment Booking: Practices are required to promote and offer the facility for patients who wish to book, view, amend, cancel and print appointments online. We offer the facility for booking, cancelling, amending, viewing and printing appointments on-line

Online Booking of Repeat Prescriptions: Practices are required to promote and offer the facility for all patients who wish to do so to order repeat prescriptions online. We currently offer the facility to order repeat prescriptions online.

Summary Care Record: Practices are required to enable automated uploads of any changes to a patient's summary information.
The Summary Care Record is live and enabled for the University Medical Centre. If you do not wish your medical records to be made available in this way then please contact the reception team for an opt out form for the Summary Care Record.

GP2GP record transfers: There is a contractual requirement to utilise the GP2GP facility for the transfer of patient records between Practices when a patient registers or de-registers. The University Medical Centre has GP2GP transfer of records enabled for records to be sent and received via this system.

Patient Access to GP records: Practices are required to promote and offer the facility for patients to view online, export or print any summary information from their records relating to medications, allergies and adverse reactions. The University Medical Centre has made this facility available.

NOTE: The University Medical Centre rolled out the full online access for patients to be able to view their detailed medical record in March 2016.



All patients registered with the University Medical Centre have now been allocated a named accountable GP (Doctor) in accordance with our NHS contractual requirements. Newly registered patients will be allocated a named accountable GP at the point of registration.

To find out the name of your allocated accountable GP you may contact the Practice reception team on 01225 789100 or enquire by sending an email to the Practice administrative team at Alternatively you may wish to visit the Practice and enquire in person.

You may still choose to be seen by any GP in the Practice when you make an appointment at the University Medical Centre as per your right to expess a preference to see a particular doctor. The Practice will make reasonable efforts to accommodate your preference requests subject to availability.


GP Earnings

University Medical Centre
Year ended 31/03/2017


All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs
working to deliver NHS services to patients at each practice. This is required in the interests of
the greater public accountability recognising GP pay is ultimately funded from tax paid by the

The average pay for GPs working in University Medical Centre in the last financial
year was £47,863 before tax and national insurance. This is for 1 full time GP, 1
part time GP and 4 locum GPs who worked in the practice.

Please note the figures reported may appear high in comparison with other Practices.
We understand this is due to the application of a standard formula which averages out
GP earnings.