What do I do if there’s a Medical Emergency?

In life-threatening emergencies such as severe bleeding, collapse, unconsciousness and acute chest pains, telephone the Emergency Services by dialling 999 and request the AMBULANCE SERVICE.

Do not move the patient if…

You think there may be a back or neck injury or any other injury that could be made worse by movement

  • The person is in shock
  • The person has breathing problems
  • The person has severe chest pains.

If the patient is not seriously ill or injured…

Take the patient directly to the accident department of the nearest hospital

When to seek urgent medical attention…

  • Head injuries
  • Loss of consciousness
  • Severe bleeding, chest or stomach pains
  • Broken or dislocated bones
  • Choking.

How to recognise severe chest pain or a heart attack…

Vice-like pain in the middle of the chest, often spreading down the left arm and jaw.

  • Shortness of breath
  • Sudden faintness or giddiness
  • Grey pallor to the skin
  • Lips look blue.